Pay Your Utility Bill

Pay your Loveland Water and Power bill online, by phone or in person, and get help if you are behind.

Department: Water and Power

Loveland Water and Power bills cover electric, water, wastewater and other City utility services. The City changed the company that processes utility payments: online and automated phone payments now go through Paymentus, and the utility bill mailing address changed effective Monday, November 3, 2025. Please update your records.

Ways to pay

Online or by automated phone payment through the City’s payment processor, Paymentus.
In person at the Utility Billing Office, 500 East Third Street, Suite 100, Monday through Friday, 8 a.m. to 5 p.m.
By mail to the new utility bill mailing address printed on your bill.

If you are behind

If your bill is not paid 25 days after the billing date, you will receive a Friendly Reminder late payment notice. If you cannot pay, call Utility Billing at (970) 962-2111 before service is shut off; you may be eligible for an extension.

Local organizations that may help with utility bills include House of Neighborly Services, Neighbor to Neighbor, Energy Outreach Colorado and The Family Center/La Familia.

Last updated: November 11, 2026